Delivery

Contact us

Is you want to have more information about your order, on the delivery, the returned product or the customer service, write us at contact@ieva.io

Our partners

Ordering procedures

We do not apply a minimum order amount.

So Colissimo shipping costs are free for any order.

We only deliver in France.

We promise to notify you by email of the status of your order the next business day after your online purchase, with a tracking number.

Working days: Monday to Friday excluding public holidays.

Delivery by so Colissimo

So Colissimo Mon Domicile: to the address of your choice. If you are absent or unable to take delivery, the package will be delivered to the nearest post office, after leaving a calling card.

– So Colissimo Mon Commerçant : livraison auprès d’un des 7000 points relais sur le territoire français selon votre choix,

So Colissimo Mon bureau de Poste : delivery to a post office near the selected address

Track package: available from the shipping confirmation email or from the “My Account / My Orders” section

SoColissimo: available from the shipping confirmation email or from the “My Account / My Orders” section

Time frame: average of 2 to 4 working days after confirmation of your order and acceptance of your payment if order placed before 12 p.m.