Is you want to have more information about your order, on the delivery, the returned product or the customer service, write us at email@example.com firstname.lastname@example.org
We do not apply a minimum order amount.
So Colissimo shipping costs are free for any order.
We only deliver in France.
We promise to notify you by email of the status of your order the next business day after your online purchase, with a tracking number.
Working days: Monday to Friday excluding public holidays.
- So Colissimo My Home: to the address of your choice. If you are absent or unable to take delivery, the package will be delivered to the nearest post office, after leaving a calling card.
- So Colissimo Mon commerçant*: delivery to one of the 7,000 distribution points on French territory according to your choice,
- So Colissimo Mon Bureau de Porste*: delivery to a post office near the selected address
Track package: available from the shipping confirmation email or from the "My Account / My Orders" section
SoColissimo: available from the shipping confirmation email or from the "My Account / My Orders" section
Time frame: average of 2 to 4 working days after confirmation of your order and acceptance of your payment if order placed before 12 p.m.