Returns

Contact us

If you need more information on your order, on, the delivery or the return of your product, write us at contact@ieva.io

Return within 14 days of receipt of your order

According to French law, you have a right of withdrawal on your purchase, which you can exercise up to 14 days after the validation of your order.

Download the withdrawal form below, print it and send it completed by email or in the post to IOMA Customer Service within 14 days of receipt of your order.
DOWNLOAD THE WITHDRAWAL FORM

Returned articles (except personalized products can be the subject of :

An exchange : if your item is defective subject to its availability.

'a refund within 15 days. The refund is made only to the account of the person who made the payment.

The shipping costs of the return will be charged to you.

The returned products must be authorized by our customer service and must be resolutely new, in their original packaging. All products are inspected upon receipt in our warehouse.

For more information on returns, please consult our general terms and conditions of sale.